Previously – Enhanced Primary Care Referral
Medicare-Supported Allied Health Services
At Soulitude Health, we support patients living with chronic and long-term health conditions through Medicare-supported allied health services under a GP Chronic Condition Management Plan (CCM).
These plans allow eligible patients to access Medicare rebates for physiotherapy and other allied health services to help improve mobility, independence, strength, function, and overall quality of life.
Our team works closely with local GPs and healthcare providers throughout the Nambucca Valley to help patients receive the care and support they need.
What is a Chronic Condition Management Plan?
A GP Chronic Condition Management Plan (previously known as an EPC or Enhanced Primary Care Plan) is a Medicare initiative designed to support people living with chronic or complex medical conditions.
If eligible, your GP may refer you for Medicare-supported allied health services, including physiotherapy.
These services are designed to help manage long-term conditions, improve day-to-day function, reduce pain, and support better health outcomes.
Who May Be Eligible?
You may be eligible for a Chronic Condition Management Plan if you have a medical condition that has lasted, or is expected to last, six months or longer.
Common conditions may include:
- Arthritis and musculoskeletal conditions
- Chronic pain
- Diabetes
- Stroke recovery
- Cardiovascular conditions
- Osteoporosis
- Neurological conditions
- Respiratory conditions
- Cancer-related treatment and recovery
- Balance and mobility issues
- Mental health conditions
- Other long-term or complex health concerns
Eligibility is determined by your GP and Medicare criteria.
How Does the Referral Process Work?
Step 1 — Visit Your GP
Speak with your doctor to determine whether you may be eligible for a GP Chronic Condition Management Plan.
Step 2 — GP Assessment & Plan
Your GP clinic will prepare the required paperwork and management plan. This may include coordination with other healthcare providers involved in your care.
Step 3 — Referral to Soulitude Health
Once your referral has been completed, you can book your physiotherapy appointments with Soulitude Health.
Our team will guide you through the process and assist with Medicare claiming where applicable.
How Many Visits Are Available?
Under a GP Chronic Condition Management Plan, eligible patients may receive Medicare rebates for up to five allied health visits per calendar year.
These visits are shared across all allied health services accessed under the plan, such as:
- Physiotherapy
- Podiatry
- Dietetics
- Exercise Physiology
- Other eligible allied health services
If you have already used visits with another allied health provider, this may reduce the number of visits available for physiotherapy services.
Fees & Medicare Rebates
Soulitude Health processes Medicare claims directly where eligible.
Gap Payment
A $30 gap fee applies to all consultations under the program.
If all allocated Medicare-supported visits have already been used, standard consultation fees may apply.
Our team is happy to discuss fees and eligibility prior to your appointment.
How Soulitude Health Can Help
At Soulitude Health, we focus on helping people stay active, independent, and confident in their everyday lives.
Our physiotherapy services may assist with:
- Pain management
- Strength and mobility
- Falls prevention
- Rehabilitation and recovery
- Balance and coordination
- Exercise programs
- Mobility and independence
- Healthy ageing support
We provide personalised, evidence-based care tailored to your goals and lifestyle.
With clinics located across the Nambucca Valley, our team is committed to supporting the local community with professional and compassionate healthcare.
Book an Appointment
To access physiotherapy services under a GP Chronic Condition Management Plan, please speak with your GP or contact Soulitude Health for assistance.
Our friendly team can help guide you through the referral and booking process.
Important Information
Medicare rebates, eligibility criteria, and referral requirements may change over time. Patients should confirm their eligibility and available services with their GP or Medicare provider.